Shipping & Delivery

  • In-stock orders ship from our warehouse within 48 hours (Monday–Friday). Please see the product information for availability.

    Domestic shipping can take up to 2-8 business days depending on location. 

    International shipping could take up to 14 business days.

    Due to global supply chain challenges, shipping times could be longer than usual.

  • Shipping rates can vary depending on your region and are calculated at checkout.

  • Yes, we offer free standard shipping on U.S. orders of $100 or more. International shipping is calculated at checkout.

  • Yes, we ship our products all over the globe.

    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Returns & Refunds

  • Yes, we offer refunds on returns.

    If you would like to return your item, please email us hello@uncommonrunner.com referencing your order number in the email subject line.


    Please enquire for more information about our Refund policy.

  • A refund request can be submitted within 30 days of the item’s delivery.

  • We are proud to offer free returns on all orders.

  • We gladly accept domestic exchanges. If you would like a different size, please email us hello@uncommonrunner.com referencing your order number in the email subject line.

Payments & Safety

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

  • Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

    Learn more about our store's safe checkout experience (powered by Shopify) here.

  • For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

  • We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Uncommon Rewards

  • Uncommon Rewards is live. Earn 1 point per $1 USD paid for full-price online merchandise after discounts, excluding tax and shipping. Exchange 100 points for $5 off $50 or more of eligible full-price merchandise. Sale items and gift-card purchases are excluded, and rewards do not combine with other discounts.

    Read the rewards FAQs and program terms, or open your rewards panel.